Refund Policy

Effective Date: 01:01:2025

At www.wakajupe.com, we strive to provide our customers with the best possible experience. However, we understand that sometimes issues may arise, and refunds may be necessary. This Refund Policy outlines the circumstances under which refunds will be issued.

Refund Eligibility

Refunds will be considered in the following circumstances:

1. Cancellation by Customer: If a customer cancels an order before the service provider has commenced work, a full refund will be issued.
2. Service Provider Cancellation: If a service provider cancels an order, a full refund will be issued to the customer.
3. Service Not Rendered: If a service provider fails to render the agreed-upon service, a full or partial refund will be issued, depending on the circumstances.
4. Poor Service Quality: If a customer is not satisfied with the quality of service rendered, a partial refund may be issued, depending on the circumstances.

Refund Process

To request a refund, customers must:

1. Contact www.wakajupe.com customer support via email at support@wakajupe.com or phone at +18482796589, +447737260028, or +2349014041478
2. Provide a detailed explanation of the reason for the refund request.
3. Provide any supporting documentation or evidence, if applicable.

Refund Timeline

Refunds will be processed within 5-7 business days of receipt of the refund request. Refunds will be issued via the original payment method.

Exceptions

The following circumstances are not eligible for refunds:

1. Change of Mind: Refunds will not be issued for customers who simply change their minds or decide they no longer want the service.
2. Customer Error: Refunds will not be issued for errors or mistakes made by the customer.

Amendments

www.wakajupe.com reserves the right to modify or update this Refund Policy at any time. Changes to this Refund Policy will be effective immediately upon posting on the www.wakajupe.com website.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at: support@wakajupe.com

Thank you for choosing www.wakajupe.com
A member of Christgate Engineering Services Ltd